Knowledge Base

Support & Operations

Logistics

M&M Supply operates a fleet that covers a 150-mile radius from our central hub. This includes full service to all metropolitan areas and job sites within this perimeter. For deliveries beyond this zone, we utilize freight partners for flat-rate shipping on bulk materials.

NOTE: High-volume orders may qualify for extended delivery zones at no additional cost.

Oversized equipment and bulk lumber are delivered via flatbed crane trucks. Please ensure the drop-off location is clear of overhead obstructions (wires, branches) and the ground can support the weight of a heavy commercial vehicle. Our dispatch will call 24 hours prior to confirm the window.

Orders & Returns

We offer tiered pricing for bulk orders of raw materials, including steel, lumber, and concrete. Bulk discounts automatically trigger at quantities over 1 pallet or 500 units. For extremely large industrial projects, contact our dedicated procurement team for a custom quote.

Unused, resaleable materials in original packaging can be returned within 30 days. Custom-cut lumber, mixed paints, and special orders are non-refundable. A 15% restocking fee applies to all returns of heavy materials (bricks, stone, timber) to cover handling costs.

Contractor Programs

Net-30 credit terms are available to established businesses with a valid EIN and 2+ years of operating history. Applications are typically processed within 48 business hours. You will need to provide three professional trade references and your most recent bank statement summary.

GET IN TOUCH

LET'S BUILD SOMETHING THAT LASTS.

Reach our team for quotes, technical specifications or account support. We respond same-day during business hours.

REQUEST A QUOTE
EMAIL info@mmsupp.com
HEADQUARTERS 250 Don Hillock Dr #4, Aurora, ON L4G 0G9
PHONE (647) 962-0234

Pro-Level Account

Designed for independent contractors and small crews. Access tax-exempt purchasing and job site staging.

  • NET-30 BILLING
  • PRIORITY DISPATCH
  • DEDICATED REP

Fleet & Enterprise

For large-scale developers and state infrastructure projects. Volume pricing and API integration for inventory.

  • VOLUMETRIC DISCOUNTS
  • PROJECT MANAGEMENT TOOLS
  • CUSTOM LOGISTICS

Still Have Questions?

Our technical specialists are on standby to help with product specifications, logistics coordination, and account management.

READY WHEN YOU ARE

STOCK YOUR NEXT JOBSITE WITH CONFIDENCE.

Talk to a technical specialist and get a same-day quote on the materials and tools your crew needs.